Sun & Ski Reviews
Based on 29 customer reviews and online research, sunandski.com has a consumer rating of 3.0 out of 5 stars, indicating that most customers are generally satisfied with Sun & Ski.
5 Stars(11)
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4 Stars(2)
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3 Stars(2)
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2 Stars(4)
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1 Star(10)
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How would you rate Sun & Ski?
Top Reviews
Via chat Jon P knew nothing and took almost an hour of my time to determine my gift card was declined?! Used a gift card to pay for order, and was going to use debit to pay the remaining balance. My order canceled, visa giftcard pending. Stated it would clear in 2 days... Still waiting. Emailed them, only to get a completely different response of a different amount and nothing mentioned about the gift card! Document, document!
This company has horrible values and they are all soooo irritated when they have to help you. They also just randomly cancel orders because they went out of stock. Use a different company! STAY AWAY!
Customer Reviews (29)
Very helpful customer service rep. I had to replace a pair of worn out trail shoes while on a vacation in Colorado. I ordered online after talking w/ the rep and he promised to expedite the shipping from their No Carolina location to CO. He did! The shoes arrived 6 days after ordering sent Fedex ground at no charge. Very good service.
So easy to order. Great communication and my items shipped fast! I will order from them again!
I ordered some winter boots from Sun & Ski Sports and I received them very quickly and they had great communication throughout. Would definitely buy from them again!
Great products and fast shipping! Thank you for always stocking what I need!
I ordered a pair of Rosi ski poles worth only $50. They cancelled my order because my shipping and billing address were not the same (somehow this is okay with all other companies in the US except these guys.) They told me to place my order using PayPal to avoid this. I did that but they cancelled it again without any explanation. Way to do business folks!!
I ordered a while ago and still hadn’t gotten my Shoes. The price was great but the shipping was super slow.
Max provided great service mounting new bindings quickly with great communication!
Emma at Dillon CO store knows her stuff. She provided superb customer service. I had trouble finding ski boots for my flat feet, after searching at 5 other stores, she knew exactly what I needed.
And gave great recommendations how to break in the boots.
Then helped me heat mold the inserts the next day after I skied a day in them.
I ordered 2 pair of women's shoes. One pair was to go in my daughter's Easter basket.
When the shoes arrived, I checked the first pair and they were 2 different sizes; a 9 and a 10.☹️ No time for replacement.
When I checked the second pair I bought for myself, THEY we're 2 different sizes.
The customer service representative was sweet and as helpful as she could be, but the purchase was a huge disappointment and will be going back.
My previous and first order from them were Birkenstocks just thrown loosely in a heavily damaged box... No interior boxes, no packing materials of any kind. NOT what I expected of a Birkenstock purchase.
... Then to receive 2 pair of mismatched shoes. I'm finished shopping with Sun & Ski. They have serious quality control issues. ☹️
Bought them for $150 so glad I went to sun and ski they had a different variety than everywhere else and the shoes were geared specifically towards what I needed them for.
Sun & Ski Questions & Answers
Posted on 01/28/2021
Legit, they have many stores across country. So big, they don't seem to care.
Posted on 01/28/2021
Nice and easy website to navigate. That s about all.
Posted on 12/29/2020
The price and availability is what made me choose SunandSky.
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